YOU DON’T HAVE TO HANDLE IT ALONE.

If something is worrying you, a trusted person or specialist service can help. You don’t need an RWM account to use these routes.

IMMEDIATE DANGER? CALL 999.

Ask for police or ambulance as needed. Follow the call handler’s instructions.
RWM is not an emergency service and is not monitored 24/7.

999 ↗

FOR UNDER-19S

CHILDLINE.

Talk about anything that is worrying you. Check their website for current ways to contact them and their confidentiality explanation.

0800 1111
childline.org.uk ↗

WHEN YOU NEED SOMEONE TO LISTEN

SAMARITANS.

Emotional support if you are finding things hard or feel you have nowhere to turn. Visit their website for service details.

116 123
samaritans.org ↗

URGENT HEALTH ADVICE / ENGLAND

NHS 111.

For urgent health help when it is not a life-threatening emergency. Call 999 in an emergency.

111
111.nhs.uk ↗

IF SOMEONE IS SERIOUSLY BLEEDING.

Call 999 for an ambulance. If it is safe, apply firm direct pressure using a clean dressing or cloth and follow the call handler’s instructions. Do not remove an embedded object. Read the NHS first-aid guidance for more information.

NHS first aid ↗

NOT SURE WHERE TO START?

Try a trusted adult, a school safeguarding lead, a youth worker or your GP. You can ask RWM a general question, but urgent help should always use services outside this site.

Ask a general question ↗